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Design
Objective |
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To
help supervisors to manage and improve staff performance |
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Target
Audience |
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Supervisors
who wish to effectively lead, manage and motivate their
subordinates to improve results and productivity. |
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Key
Benefits: |
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Understand
the role of a supervisor in management and different
leadership styles |
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Learn
how to use time and resources more effectively |
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Learn
how to motivate employees |
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Learn
how to solve problems, resolve conflicts and make
decisions |
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Applications: |
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Supervision
of frontline staff, customer service, technical and
office staff |
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